Peeklogic Digest – May 2026

May has been another productive month for Peeklogic, focused on sharing practical knowledge, improving our solutions, and staying connected with the Salesforce and integration community. Throughout the month, we hosted and prepared webinars, launched an updated website experience, and published new articles covering Salesforce optimization, integrations, and ERP strategies. Our goal continues to be providing useful insights that help businesses improve collaboration, visibility, and operational efficiency. Alongside these initiatives, our team has continued growing professionally through certifications and internal knowledge sharing. Here is a summary of what we worked on throughout May 2026.

Upcoming Webinar: Managing Jira Tickets in Salesforce with Kanban

This month, we are preparing a live webinar titled “Managing Jira Tickets in Salesforce with Kanban: Drag, Drop, Done.” During the session, we will demonstrate how teams can visualize Jira issues directly inside Salesforce using customizable Kanban boards synchronized in real time. We will also showcase how users can update Jira tickets directly from Salesforce by moving issues across Kanban columns, editing ticket details, adding comments, and uploading attachments such as screenshots or logs. These capabilities help Sales, Support, and Operations teams stay aligned with engineering workflows without constantly switching platforms. The webinar will provide practical examples of improving visibility and collaboration between teams. You can register for the webinar here.

Webinar Recap: Agentforce AI and Atlassian Rovo

In May, we also hosted a webinar focused on connecting Salesforce support operations with Jira engineering workflows using Agentforce AI and Atlassian Rovo. During the session, we demonstrated how AI can automatically transform Salesforce cases into enriched Jira tickets through the Peeklogic Connector, helping support and engineering teams collaborate more efficiently. We also showcased how teams can use natural language to receive instant cross-system insights from Salesforce and Jira data, improving prioritization and visibility into business impact. The webinar highlighted practical ways AI can reduce manual processes and improve communication between customer-facing and technical teams. These workflows help organizations respond faster and make better-informed decisions across departments. You can watch the webinar recording here.

Launch of the New Peeklogic Website

This month, we officially launched the updated Peeklogic website with a refreshed design and improved structure. The new website was created to provide better visibility into the Salesforce services we offer, along with easier access to case studies, webinars, events, and technical expertise. We focused on making the experience more user-friendly and informative so visitors can quickly explore relevant solutions and industry insights. The updated platform also highlights our integration expertise and showcases practical examples of the work we deliver for clients. This launch reflects our ongoing effort to improve how we communicate and share knowledge with the community. You can explore the new Peeklogic website here.

Salesforce Optimization and Risk Management Insights

Throughout May, we published several useful articles focused on Salesforce optimization and enterprise risk management. One of the featured articles, Salesforce Optimization for Business Process Efficiency in 2026, explores how organizations can improve workflows, automate processes, and increase operational efficiency. We also shared Risk Management in Salesforce in 2026, which examines how enterprises approach compliance, security, and operational risks within Salesforce environments. These articles provide practical insights for businesses looking to improve performance while maintaining strong governance and visibility. Our goal is to help organizations better understand both the technical and strategic sides of Salesforce optimization. Each resource is designed to support more informed decision-making and long-term scalability.

ServiceNow and Salesforce Integration Content

We also shared new content focused on ServiceNow, Salesforce, and ITSM platform comparisons. One of the articles, Salesforce vs ServiceNow, compares the strengths of both platforms and helps organizations determine which solution better fits their business needs in 2026. Another article, Jira vs ServiceNow, explores the differences between the two ITSM platforms and how businesses can evaluate them based on workflows, scalability, and operational goals. These resources are designed to help teams make more confident technology decisions while understanding integration possibilities between systems. As organizations continue modernizing their processes, clear comparisons and integration guidance become increasingly important. Our focus remains on providing straightforward and practical content that supports real business needs.

Salesforce and NetSuite ERP Integration

Another important topic this month was Salesforce and NetSuite ERP integration. We shared an article on NetSuite ERP Integration Strategy, focusing on how businesses can choose the right cloud-based ERP system and build an effective integration strategy. The article explains how integration between Salesforce and ERP platforms can improve visibility, automate workflows, and support more accurate data management across departments. It also highlights important considerations when planning scalable and long-term ERP integrations. These insights are especially useful for organizations looking to modernize operations while keeping systems connected and efficient. The goal is to provide clear guidance that supports better planning and implementation decisions.

Team Updates

Alongside our external initiatives, our team continued developing internally throughout May. Several team members achieved new certifications, further strengthening our expertise across Salesforce and integration technologies. Continuous learning remains an important part of how we maintain high-quality delivery and stay updated with industry developments. We also made time for team activities and enjoyed spending time together in the office, helping strengthen collaboration and team spirit. Maintaining a positive and supportive work environment remains an important part of our company culture. These experiences help us continue growing both professionally and as a team.

Conclusion

May 2026 has been a month filled with learning, collaboration, and valuable contributions across different areas. From webinars and new educational content to launching our updated website and growing as a team, we continue focusing on delivering practical value to the Salesforce and integration community. We appreciate everyone who joined our webinars, explored our articles, and connected with us throughout the month. Looking ahead, we are excited to continue sharing new insights, solutions, and experiences in the months to come. Thank you for following our journey and being part of the Peeklogic community.