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Why Choose Peeklogic for Salesforce Support?
340+
Completed Projects
250+
Salesforce Certificates
100%
Data Security (HIPPA, ISO, GDPR)
How can we help you?
How can we help you?
Day-to-Day Admin Support
We handle the routine tasks that keep your org running: creating and updating user accounts, managing roles and permissions, building reports and dashboards, updating page layouts, and answering user questions.
Bug Fixes and Issue Resolution
We triage, diagnose, and fix issues quickly. Whether it’s a broken Flow, a validation rule causing problems, or an Apex trigger throwing errors, we handle it.
Salesforce Release Management
Our team reviews the release notes, identifies changes that affect your org, tests your customizations in a sandbox with the new release, and prepares your users for anything that looks or works differently.
Enhancements and Small Projects
Need a new report? A tweak to your lead assignment rules? An extra field? A new approval process? We handle these requests through a simple ticketing process with clear timelines and regular updates.
Proactive Monitoring and Health Checks
Our team runs regular health checks on your org to catch problems early. Things like storage limits creeping up, unused licenses, API limits, security vulnerabilities, and automation conflicts.
User Training and Adoption
We provide training sessions, create documentation, and build in-app guidance to help your team get the most out of Salesforce.
Integration Monitoring
We monitor those integrations to make sure data is flowing correctly. When an integration fails, we diagnose the issue and coordinate the fix.
Data Management & Quality Control
We ensure your data remains accurate, clean, and usable. Includes: Data cleansing and deduplication, Data imports and updates, Validation rules and data governance.
Common Scenarios We Handle
  • Your Salesforce admin left the company, and no one knows how things are configured.
  • You just finished an implementation and need someone to handle post-go-live issues and user questions.
  • Your org has grown organically over the years and now has duplicate automation, unused fields, and performance issues.
  • A new Salesforce release broke something, and you need someone who can investigate and fix it quickly.
  • You want to add new features or integrate with another system but don’t have the in-house expertise.
  • Your team’s adoption is low, and you need help with training, simplification, and user experience improvements.
  • You’re paying for licenses you’re not using and want help optimizing your Salesforce investment.
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Why Companies Choose Peeklogic for Salesforce Support
  • We know the platform deeply. With 212+ Salesforce certifications and six AppExchange products built and maintained by our own team, we bring real product-level expertise to every support engagement. We don’t just follow Salesforce docs — we understand how the platform actually behaves.
  • We cover the full stack. Admin, development, architecture, integrations, and AI. Our team can handle it all. You don’t need to hire separate vendors for different problems. We also cover all of the Salesforce Clouds.
  • We’re proactive, not just reactive. We don’t wait for you to find the problems. Regular health checks, release preparation, and monitoring mean we catch issues before they affect your users.
  • We communicate clearly. No jargon-filled status reports. We tell you what we did, why we did it, and what’s coming next. You always know where things stand.
  • We scale with you. Start with a few hours a month and scale up as your needs grow. Our flexible plans adapt to your business, not the other way around.
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Flexible Support Plans
Flexible Support Plans
On-Demand Support
Best for smaller orgs or teams that only need occasional help. You get access to our support team on a pay-as-you-go basis. Submit a ticket when something breaks or when you need a quick change. We respond within agreed SLAs and bill based on hours used.
Dedicated Hours Plan
A set number of hours per month, reserved for your org. You get a dedicated team that knows your org and can respond quickly because they’re already familiar with your setup. Unused hours can roll over depending on your plan.
Managed Services
We act as your outsourced Salesforce team — handling everything from daily admin tasks to release management to ongoing development. You get a named team, regular status meetings, a shared backlog, and proactive monitoring.
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Our Core Technology Stack for Enterprise Growth
  • Salesforce
  • Custom Development
  • Test Automation
  • Integration
  • UI/UX Design
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Our Salesforce Support Process
Our Salesforce Support Process
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Onboarding and Org Review
ur team reviews your Salesforce setup, so we understand what we’re working with. We document the current state and flag any immediate issues.
Ticket-Based Requests
You submit requests through a simple ticketing system. Every ticket gets categorized, prioritized, and assigned. You can see the status of every request at any time.
Sandbox-First Development
Every change we make starts in a sandbox. We build, test, and get your approval before anything goes into production. No surprises, no untested code in your live org.
Regular Check-Ins
Depending on your plan, we hold weekly or bi-weekly check-ins to review open tickets, discuss priorities, and plan upcoming work. You always know what we’re working on and what’s coming next.
Reporting and Visibility
We provide regular reports on tickets completed, hours used, org health metrics, and upcoming Salesforce releases. You get a clear picture of where your support hours are going and what value they’re delivering.
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    Peeklogic is trusted by Salesforce Teams across the world
    5.0
    216 reviews
    340
    Project Completed
    250
    Certified Experts
    2015
    Founded Year
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    ESMS Global
    Alastair Scarborough
    "The timeliness and quality of the work of Peeklogic are most impressive."
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    NFN8
    Paul A
    "Peeklogic's team was wonderful. The team went above and beyond, they are experts in their field"
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    Abraham Law Group PC
    Emma, Manager
    "Peeklogic's quick response time and ability to find solutions to problems stood out."
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    LocalVR
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    “Peeklogic's professionalism and dedication stand out"
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    Infinite Capital Construction
    Christy Ellis
    "Peeklogic, LLC's responsiveness and ability to bring our vision to fruition are impressive."
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    DocStudio
    Alisa Konchenko
    "What stood out most was their combination of deep Salesforce expertise and a very practical, solution-oriented approach."
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