Client Overview
Client Overview
A leading software consulting company needed to enhance their Salesforce environment with comprehensive social media insights and document management capabilities.
Business Challenge
Business Challenge
The client had an existing metrics calculation app but lacked an effective way to visualize and present this data within Salesforce. They needed a solution that would:
- Display company activity metrics through interactive charts on the Salesforce Home page
- Integrate with multiple social media platforms (LinkedIn, Twitter, and Facebook)
- Allow users to monitor up to three companies’ social media presence
- Present relevant news articles with engagement metrics
- Seamlessly connect with their existing metrics application
- Provide easy access to related documents and files
Solution
Solution
Peeklogic developed a comprehensive Lightning App that transformed how the client’s team interacts with social media data within Salesforce. Our solution delivered:
Social Media Integration Hub
- Seamless authentication with LinkedIn, Twitter, and Facebook
- Custom “Follow” functionality for monitoring selected companies
- Real-time social media metrics visualization
- Unified dashboard for cross-platform social media monitoring
Advanced Analytics Dashboard
- Interactive charts displaying company activities and engagement metrics
- Custom Media Insight Lightning component showing recent news coverage
- Detailed engagement metrics (likes, shares, comments) for each article
- Visual presentation with article avatars and concise descriptions
Account Social Insights
- Dedicated Lightning component for real-time social media posts
- Multi-platform monitoring of selected companies
- Streamlined authentication process
- Intuitive company selection interface (up to 3 companies)
