Switch Project Type to Service Desk for Service Desk Jira Issue URL Type

Home Salesforce Q&A Peeklogic Jira Connector Switch Project Type to Service Desk for Service Desk Jira Issue URL Type

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You can use other URL format when clicking on Jira Issue for Service Desk Project types, so the link would navigate you to Service desk rather than Jira Project

Just use the toggle: “Use Service Desk Portal URL for Issue View” for Jira Projects of Service Desk type