Peeklogic Jira Connector Features

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  • Feature#1

     Real-time syncing from Jira to Salesforce

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  • Feature#2

     Create and Link Jira Issue in Salesforce

The Jira Connector lightning component has two buttons:

  • ‘Create Jira Issue’ – to create a Jira Issue manually and relate it to a Salesforce Object
  • ‘Search Jira Issue’ (basic and advanced search) – to search existing issues in Jira and link to a Salesforce Object
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  • Feature#3

     Create and Update Jira Issue automatically when a Salesforce Object is created

Using Peeklogic Jira Connector Apex Action you can easily configure Flow for:

  • Create Jira Issue Sub-Task automatically when a Salesforce Object is created
  • Create Jira Issue automatically when a Salesforce Object is created
  • Update Jira Issue automatically when the Salesforce object is updated
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  • Feature#4

      Update Jira Issue in Salesforce

Related Jira Issue Page Layout is easily configurable and includes buttons:

  • ‘Edit’ – to update Jira Issue fields in Salesforce
  • ‘Transition button‘ – change the stage of the Ticket
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  • Feature#5

     Map fields when creating a Jira Issue

  • Configure mapping fields when creating a Jira Issue manually from Salesforce
  • Configure mapping field when creating a Jira Issue automatically from Salesforce
  • Auto-fill default values when creating Jira Issue manually from Salesforce
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  • Feature#6

     Customize Columns and Fields to show on the JiraContent component

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  • Feature#7

     Manage Salesforce objects directly from Jira

  • Create and link Jira Tickets to Salesforce Objects directly in Jira
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Comments

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  • Feature#8

     Syncing comments from Salesforce to Jira and vice versa

 

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Salesforce Case comment

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Jira Issue comment

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  • Feature#9

     Add comments automatically to Jira Issue when a Salesforce object is created

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  • Feature#10

     Mention Jira user in comments directly in Salesforce

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  • Feature#11

     Ability to select internal or public comments (Service Desk projects) in Salesforce

 

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  • Feature#12

      Turn on sync for Salesforce Case Chatter Feeds Post

  • Enable #tags when adding comments

To easier share comments from Jira, you could use # tags which will allow you to post comments in Salesforce chatter as Public, so it is visible directly in Salesforce Communities Chatter ( Salesforce Experience Cloud )

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Attachments

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  • Feature#13

     Syncing attachments from Salesforce to Jira and vice versa

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Salesforce Case attachment

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Jira Issue attachment

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  • Feature#14

     Ability to select to which Jira Issue add attachments

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  • Feature#15

     Salesforce Reports on Jira Issues and Salesforce Objects

  • Build Salesforce Reports on Jira Issue and Salesforce Objects
  • Configure Fileds you need to see
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  • Feature#16

      Automatic update Jira Schema in Salesforce

  • Setup automatic update Jira Schema in Salesforce
  • Create a Scheduled job with Preference week days and times
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