Create Jira Issue from Salesforce with Different Reporters

Home Salesforce Q&A Peeklogic Jira Connector How to Create Jira Issue from Salesforce and Set Different Jira Issue Reporters?

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Configure “Salesforce Named Credentials Per User” to Allow Create Jira Issue from Different Reporters

Peeklogic Jira Connector allows you to configure integration in a such way that Jira issues created by different Salesforce users will have different reporters in Jira.

Prerequisites:

  • Each Salesforce user involved in Salesforce Jira integration should have a corresponding user in Jira
  • Each Salesforce user should be authorized to Jira via Salesforce Named Credentials with the help of Salesforce admin or by themselves
  • Each corresponding Jira user should have enough access rights in Jira to perform Jira issue create, add comment attachment – to mirror capabilities and Jira configuration on Salesforce side.

Just follow steps from the manual below link to configure Named Credentials Per User – which will allow to create Jira Issues from Salesforce from Different Users:

How to Authenticate to Atlassian Jira from Salesforce Named Credentials per User

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