How does it work?

Home Salesforce Q&A Peeklogic Jira Connector How does it work?

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Authorization from Salesforce to Jira

Jira Connector uses Named Credentials for Authorization.

There are 2 types of Named Credentials: Named Principal and Per User.

Common between them is:

  • Jira Connector uses the username and API token from Jira.

Difference between them is:

  • Named Principal uses only one API user for all users to access the server
  • Per User uses individual user level. For Named Credentials Per User is required to share it for Profiles and  Create Authentication Settings for External Systems for each user which uses Peeklogic Jira Connector where Jira username and Jira API token are used.



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Authorization from Jira to Salesforce

 

Jira Connector uses Connected App for Authorization



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Communication between services

Communication takes place with the help of Rest API which uses GET, POST, PUT methods

For encrypted Peeklogic Jira Connector uses standard protocol HTTPS and TLS1.2



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Communication between Salesforce and Jira

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Communication between Jira and Salesforce

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