Enable Real Time Sync for Atlassian Jira Service Desk Project Type

Home Salesforce Q&A Peeklogic Jira Connector Enable Real Time Sync for Atlassian Jira Service Desk Project Type

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Open Project in Jira and Click “Project Settings” in the bottom of the left side bar

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Click “Permissions” on the left side bar

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Click “Edit Permissions” on Top Right Side

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Click “Edit” next to “Brows Projects”

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Click Application Access and Select “Jira Core” / Grant

After this step is completed, you may test Creating and Updating Jira issues on Jira side within Service Desk Project, and see them created and updated in Real Time in Salesforce from Jira

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