Problems Faced by Manufacturing CRM
Reading a whole book is an excellent idea for knowing what all can salesforce does, but you can get the big picture from this brief list. Here are the most common business challenges that major manufacturing CRM face — and how Salesforce can overcome them.
As businesses embrace data in huge volumes as the order of business in today’s marketplace, challenges emerge regarding how they should handle the data that keeps piling up with the dawn of every day. This dawn keeps piling up and forms a cluster that results in unstructured, unorganized, duplicated, and relationless data. Such data can be a curse to the CRM for manufacturing industry. Let’s take an example. EMC sold 10 elevators to a mall, which got some issue after 4 years of perfect working and maintenance. EMC wants to check the invoice at their end to see if the warranty is not void. If the data is unorganized in this case, the executive may spend several hours searching for the invoice with no guarantee of finding it. Such miss managements can lead to time waste, unpreparedness when disaster strikes, limitations in reporting, and whatnot. Just think if EMC has got 5 customers more together asking for service repair, and you are still searching invoice for the first one.